Company Name: HEB
Address: No. 5, Soi Prom Sri 1, Sukhumvit 39, Wattana, Bangkok 10110, Thailand
Email: elitehardwood@hotmail.com
Phone: (145) 05 662 8471-2
1. Introduction
HEB (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.
By using our website or providing us with your personal information, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
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Full name
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Email address
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Phone number
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Billing and delivery address
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Company or organization name (if applicable)
b. Non-Personal Information
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Browser type and version
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IP address
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Pages visited and time spent on our website
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Cookies and analytics data
3. How We Collect Information
We collect data in the following ways:
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When you contact us via our website, email, or phone
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When you request a quote, purchase products, or book installation services
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Through cookies and similar tracking technologies when you browse our website
4. How We Use Your Information
We use your information to:
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Provide and deliver our flooring products and installation services
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Process payments and send invoices or receipts
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Respond to inquiries and customer service requests
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Improve our website, products, and services
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Send updates, offers, or promotions (only with your consent)
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Comply with legal obligations under Thai law
5. Disclosure of Information
We may share your data with:
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Service providers or contractors assisting with delivery, installation, or maintenance
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Payment processors and financial institutions (for transactions)
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Legal authorities when required by law
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by applicable laws (e.g., accounting or tax regulations).
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under Thailand’s PDPA
Under the Thai Personal Data Protection Act (PDPA), you have the right to:
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Access and obtain a copy of your personal data
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Correct or update inaccurate information
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Withdraw consent for data processing
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Request deletion of your personal data (subject to legal obligations)
To exercise these rights, contact us at elitehardwood@hotmail.com.
9. Cookies Policy
Our website may use cookies to enhance user experience and track website performance. You can disable cookies through your browser settings, but some site features may not function properly.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HEB
📍 No. 5, Soi Prom Sri 1, Sukhumvit 39, Wattana, Bangkok 10110, Thailand
📧 elitehardwood@hotmail.com
📞 (145) 05 662 8471-2